What has happened to customer service today? In the old days: “Hi, what can I get for you today?” & “Thank you, please come again!” Now: A blank stare as

As the summer has just started, and my kids are off for the summer, I end up spending a lot of time driving around my kids to this practice or

I want to be just like Kim and Kanye! Yes, I do! No… Really. Kim Kardashian and Kanye West may seem like odd people to admire (at least for middle age adults). Kim

“You better think, think, think! Think about what you are trying to do to me!” Your reputation is calling. Will you answer? At one of my recent TEC Canada meetings, we had

When I am interviewing potential candidates for my company, in many cases, I find I end up sitting across from them and laugh. Don’t you? I think everyone should laugh